Foxnett Digital Solutions Private Limited, doing business as Foxnett (“Foxnett,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using our website https://foxnett.com and related services.
1. Information We Collect
We collect only the information necessary to provide and improve our services, including:
- Registration Information: Name, email address, phone number, and billing address provided during account sign-up.
- Account Login Information: Email, passwords, and security details associated with your Foxnett account.
- Payment Information: We do not store credit card details directly. Payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal, local gateways i.e., eSewa, Khalti, ConnectIPS, etc.).
- Technical Information: IP addresses, browser type, operating system, and cookies for analytics, security, and personalization.
- Customer Support Information: Any details you provide through support tickets, live chat, or email communications.
- Service Usage Data: Information about the hosting services, domains, or cloud products you purchase and use.
2. How We Use Your Information
Foxnett uses the collected data for purposes such as:
- To set up and manage your account.
- To process payments and provide invoices.
- To deliver products and services you request.
- To provide customer support through tickets, email, and live chat.
- To send important updates about your services, account, or security.
- To send marketing, promotional offers, or newsletters (you can opt out anytime).
- To diagnose technical problems and enhance our services.
- To prevent fraud, abuse, or unauthorized access.
- To comply with applicable legal requirements.
3. Sharing of Information
We do not sell your personal data. However, your information may be shared in the following cases:
- Third-Party Providers: With trusted service providers (e.g., payment processors, domain registrars, analytics providers) who help us deliver our services.
- Resellers & Partners: If you purchase Foxnett services through our affiliates or resellers.
- Advertising & Analytics: We may use cookies and third-party tracking for marketing and ad personalization.
- Legal Compliance: When required by law, regulation, or government request.
- Business Transactions: In case of a merger, acquisition, or transfer of assets.
- Consent: With your explicit consent for specific cases.
4. Data Security
We take security seriously. Foxnett uses SSL encryption, secure firewalls, regular backups, and strict access controls to protect your data. While we strive to safeguard information, no method of electronic storage is 100% secure.
5. Data Retention & Deletion
We retain personal data only as long as necessary to provide services and comply with legal obligations.
You may request data deletion or modification by submitting a support ticket or emailing us at [email protected].
6. Cookies & Tracking
We use cookies and analytics tools to:
- Improve website functionality.
- Personalize your browsing experience.
- Deliver targeted advertisements.
You can manage or disable cookies in your browser settings.
7. Your Rights
As our user, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications anytime.
8. Policy Updates
We may update this Privacy Policy from time to time. Any material changes will be posted on our website and/or communicated by email. Please review this page periodically to stay informed.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
